8. Voice Bot Guide

from botiverse.bots import VoiceBot

The voice bot is one of the easiest modules to deal with from botiverse.bots, all it takes is to design a call finite state machine similar to call.json in the guide folder. The following is a sample from it.

8.1. Dataset Sample

{
  "A":{
  "Bot": "Thanks for calling Botiverse Airlines. Would you like us to proceed in English or Spanish?",
  "max_duration": "3",
  "Options": [
      {
          "Intent": "English",
          "Speak": "Okay. We will continue in English",
          "Next": "B"
      },
      {
          "Intent": "Spanish",
          "Speak": "Sorry. But I do not speak spanish yet.",
          "Next": "A"
      }
  ]
},
}

The voice bot always assumes that the first state in the call.json is A and that the last slot is Z.

8.2. Load the Call Finite State Machine

After the call finite state machine is designed, we simply pass it while initiating the voice bot

bot = VoiceBot('call.json')

8.3. Simulate a Call

Then we follow up with bot.simulate_call() and the call starts. Whenever the bot says something max_duration time will be waited (and a progress bar shown) to record a response.

bot.simulate_call()